But critics say chaperone policies unfairly restrict teens who follow the rules. “It’s almost a punishment for kids who are responsible,” says Suzanne Mohan, a mom of two teens in Woodcliff Lake, New Jersey. Her family regularly shops at Garden State Plaza in Paramus. The second-largest mall in New Jersey, it began requiring chaperones last year.
Mohan’s seventh-grade daughter, Emilie, isn’t a fan of the policy either. Parents or guardians should be the ones deciding whether their teens are responsible enough to shop on their own, Emilie says. “It’s unfair,” she explains. “If your adult doesn’t trust you, they probably wouldn’t let you go to the mall alone.”
In addition, Emilie and others point out that the policies could actually hurt stores by driving away young shoppers. There are about 27.7 million teens in the U.S., making up a large consumer group. Teens on average spend about $2,260 per year, according to a survey by Piper Sandler, a financial services company. Mall stores facing competition from online retailers could benefit from those sales.
What’s more, teens want to socialize with their friends, and malls are one of the few places where they can get a taste of independence, critics of the policies say. Tenth-grader Amrita Kumar from Demarest, New Jersey, agrees. “The first time you go to the mall on your own marks an important moment,” she says. “You feel this sense of responsibility.”